Los Angeles (LA) broadband

When it comes to Los Angeles (LA) broadband, not all internet service providers (ISPs) are created equal. Many companies calling themselves ISPs do not even administer the products they sell because they do not have their own broadband infrastructure. Before they buy a T1 or T3, businesses should do some precautionary investigation that will keep them from getting ripped off and ensure they get the best customer service possible.

First, make sure the ISP you are dealing with is reputable and has been in business for more than a couple of years. Building an ISP is capital-intensive, especially when infrastructure needs to be built out, and many ISPs fold under the expense of huge debt obligations. For proof of this, consider that 2 of the biggest dial-up ISPs of the 90’s – Prodigy and Compuserv – along with many others are now defunct.

Next, consider using a company that is a dedicated ISP. While phone companies and cable companies have dedicated ISPs within their overarching businesses, the service you’ll get from them is the same service you’d get from any utility company – standardized and slow. While most broadband is stable, you’ll get peace of mind from dealing with a company that is 100% dedicated to providing Internet services and keeping its own infrastructure running smoothly for your business.

This brings us to the importance of dealing with a company that uses its own infrastructure. Many so-called “ISPs” are little more than companies that sell products that are then administered by other, outside ISPs. Many Los Angeles (LA) ISPs will sell businesses T1 and T3 lines under the guise that they are that ISPs, when in reality, that company is just implementing a third party’s solution and taking a commission. Should you ever have a problem, the ISP you bought it from will not be able to service the line and you could be out of commission or experience a serious problem for much longer than you ever bargained for.

Last, make sure the product you’re paying for is what you’re getting. Many companies will market T1 lines that are little more than glorified DSL lines. Because they lack the features of a real T1 or T3 – committed information rate (CIR) and quality of service (QoS) – they are not optimized for VOIP, which requires both of these to run at peak performance, and which can save companies of any size tremendous sums on telecom bills.

When it comes to installing Los Angeles (LA) broadband, not all providers are created equal. Pick a company reputable and dedicated, who uses their own infrastructure and sells you what it says it is selling.

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